Michelle Kapnias
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Michelle Kapnias
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HeLLO! I'm Michelle.

HeLLO! I'm Michelle.HeLLO! I'm Michelle.HeLLO! I'm Michelle.

I'm a passionate design leader with a proven track record of creating innovative, user-centered digital experiences. 

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About Me

My Background

Areas of Expertise

My Background

I am a senior design and product executive with deep experience leading multidisciplinary teams to deliver user-centered, accessible digital products across advertising, commerce, marketplaces, payments, and SMB solutions. I specialize in UX product strategy, design governance, scaling global UX organizations, and building design systems.

I am a senior design and product executive with deep experience leading multidisciplinary teams to deliver user-centered, accessible digital products across advertising, commerce, marketplaces, payments, and SMB solutions. I specialize in UX product strategy, design governance, scaling global UX organizations, and building design systems. I embed accessibility and fairness into development practices, fostering cross-functional collaboration, and mentoring teams. I’ve held senior roles at US Bank, Meta, Intuit, eBay, Yahoo, and IBM.

My Skillset

Areas of Expertise

My Background

My skills include design lifecycle management, leading global UX teams, and developing scalable design systems; creating product strategies focused on digital innovation, customer experience, and enterprise delivery; implementing accessibility, inclusive design, and experimentation practices. Working across platforms such as ads/creative,

My skills include design lifecycle management, leading global UX teams, and developing scalable design systems; creating product strategies focused on digital innovation, customer experience, and enterprise delivery; implementing accessibility, inclusive design, and experimentation practices. Working across platforms such as ads/creative, marketplaces, payments, and analytics; utilizing modern design and AI tools and methods including Design Thinking, Agile, and user-centered approaches, I drive stakeholder alignment, cross-functional collaboration, governance, and team growth.

Areas of Expertise

Areas of Expertise

Areas of Expertise

• Enterprise solutions at scale
• SMB/SME lifecycle products and tools
• Integrated payment gateways
• Ad creation, testing, and measurement platforms
• Data analytics, visualization, and insights
• Digital commerce
• Banking, POS, payments, cash-flow management, and dashboards
• Reporting and accounting
• Developer and admin platforms and tooling

My Leadership Style

Team Builder

Strategic Partner

Team Builder

Skilled at Attracting & Retaining Top Talent, Forward-Looking for Skills/Development, Organizing for Alignment to Strategy & XFN Teams. 

Player Coach

Strategic Partner

Team Builder

Set UX/Creative Direction, Continuously Upleveling Craft & Design Strategic Value across the Organization, Promoting Data-Driven Curiosity.

Strategic Partner

Strategic Partner

Strategic Partner

Communicator, Collaborator,
Persuader, Large-Scale Operator & Connector 

Champion

Strategic Partner

Strategic Partner

Remove Roadblocks for Discovery, Speed & Experiments. Ensuring Alignment & Transparency 

Experience

Full Resume

Michelle Kapnias Resume ++ (pdf)Download

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